This Privacy Policy is prepared by Flexi Education Ltd trading as Flexi Study, (“we”, “us”, “our”) whose registered address is 85 Great Portland Street, London, W1W 7LT, United Kingdom. We are committed to protecting and respecting the privacy of visitors to our website and individuals who communicate with us electronically, including via social media.
This policy explains how we collect, use, store, and protect your personal data when you use our website, submit enquiries, or interact with us online. We comply fully with all applicable United Kingdom data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Flexi Study is the trading name of Flexi Education Ltd.
By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Data We Collect
We may collect and process the following personal data:
Information You Provide to Us
You may provide personal information by completing forms on our website, through social media, or by contacting us directly. This may include:
- Full name
- Email address
- Telephone number
- Postal address
- Education and study interests
- Any other information you choose to provide in an enquiry or application
2. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to enquiries and provide information you request
- To assess eligibility for education courses
- To support you with applications and admissions
- To communicate with you about our services
- To comply with legal and regulatory obligations
3. Lawful Basis for Processing
Under UK GDPR, we process your personal data on the following lawful bases:
- Consent – where you have given clear permission for us to contact you
- Legitimate interests – to provide education guidance and recruitment services
- Contractual necessity – where processing is required to support an application or service you request
- Legal obligation – where we are required to comply with the law
4. Sharing Your Personal Data
We do not sell or rent your personal data.
We may share your personal data only where necessary, including with:
- Partner universities or education providers chosen by you
- Service providers such as CRM systems, email platforms, or IT support providers who act on our instructions
- Regulatory or legal authorities, where required by law
All third parties are required to handle your data securely and in accordance with data protection laws.
5. Data Storage & Security
Your personal data may be:
- Stored securely on protected servers
- Transmitted securely via encrypted communication where possible
While we take appropriate technical and organisational measures to safeguard your data, please note that transmission over the internet is never completely secure. Any transmission is at your own risk. Once we receive your data, we apply strict security procedures to prevent unauthorised access.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- Responding to enquiries
- Supporting applications
- Meeting legal or regulatory requirements
When data is no longer required, it is securely deleted or anonymised.
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where consent is the basis for processing)
To exercise any of these rights, please contact us at:
📧 office@flexistudy.co.uk
We may need to verify your identity before responding. We will respond within the statutory time limits.
If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
8. International Data Transfers
Some of our service providers (such as email, CRM, or analytics platforms) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.
9. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and understand website usage. You can control cookies through your browser settings. Where required, cookie consent mechanisms are used.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and, where appropriate, notified to you. Please review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
📧 office@flexistudy.co.uk